Tooling and automation systems used in nuclear environments often operate through demanding production schedules and strict safety requirements. These systems, which support inspection, handling, assembly, and maintenance activities, need to perform consistently over long periods. Maintaining that performance usually requires more than reactive support. A structured approach can help align maintenance, operations, and long-term planning.
ATS Nuclear Energy Solutions works with nuclear facilities to develop long-term service agreements focused specifically on tooling and automation equipment. These agreements bring consistency to how systems are supported, helping teams manage risk, maintain performance, and plan across the lifecycle of their equipment.
The Challenges We Address with Long-Term Service Agreements
Nuclear operations face ongoing pressures that can affect reliability over time. These challenges often build gradually, making them difficult to address without a structured plan.
Unplanned Equipment Failures
Unexpected failures can disrupt outage schedules, delay maintenance activities, and introduce operational risk.
Inconsistent Maintenance Practices
When maintenance approaches vary across tools and systems, performance may decline unevenly, making reliability harder to manage.
Knowledge Loss Across Teams
Workforce changes can reduce access to system knowledge, leading to more reactive troubleshooting and longer resolution times.
Limited Visibility into Asset Health
Without routine assessment of equipment condition, early signs of wear in mechanical, electrical, or control systems may go unnoticed
Lifecycle and Obsolescence Challenges
Aging systems require planning for component availability, upgrades, and long-term reliability.
Our Approach
Long-term service agreements create a structured framework for supporting nuclear tooling and automation systems across their operational life.
Technical Support and Rapid Response
Direct Access to Nuclear Automation Expertise
Service agreements provide access to specialists who understand the design, integration, and operation of nuclear tooling and automation systems. Support is prioritized, with defined escalation paths to help resolve issues efficiently.
Preventive Maintenance and Health Checks
Reduce Risk Through Structured Maintenance
Regular inspections and maintenance activities focus on the specific demands of automation equipment, including mechanical assemblies, controls, and safety systems. These plans align with how each asset is used within the facility.
On-Site Support and Embedded Services
Support Where the Work Happens
ATS Nuclear Energy Solutions provides on-site support during outages, planned work, and routine operations. Embedded personnel can work alongside facility teams, helping maintain system familiarity and continuity.
Spare Parts and Inventory Management
Ensure Availability When It Matters
Spare parts strategies focus on critical components within tooling and automation systems, including actuators, sensors, and control hardware. Planning helps reduce delays while balancing inventory levels and cost.
Digital Monitoring and Insights
Visibility into System Performance and Condition
Digital tools support monitoring of automation system performance, including usage patterns and condition indicators. These insights can help inform maintenance priorities and operational decisions.
Key Benefits
The advantages of partnering with ATS Nuclear Energy Solutions.
Improved System Reliability
A structured approach to maintaining tooling and automation equipment can reduce unexpected interruptions.
Reduced Operational Risk
Ongoing monitoring and coordinated planning help identify issues earlier in the equipment lifecycle.
Stronger Lifecycle Planning
Lifecycle strategies provide clearer direction for upgrades, replacements, and long-term investment.
Faster Issue Resolution
Access to experienced support teams helps reduce downtime during equipment issues.
Better Knowledge Retention
Training and embedded support help maintain understanding of complex tooling and automation systems.
Aligned with Nuclear Requirements
Service agreements support the safety, quality, and compliance expectations associated with nuclear tooling and automation environments.
Service Plan Examples
Each nuclear facility uses tooling and automation systems in different ways, depending on processes, equipment design, and operational priorities. Service agreements are structured to reflect these differences, with consideration for system complexity, usage, and lifecycle stage.
| Service Element | Without SLA | Standard | Plus | Premium |
|---|---|---|---|---|
| Tier 1 Hotline Direct access to ATS technical experts for rapid troubleshooting and escalation. |  | | | |
| Tier 1 Hotline Direct access to ATS Subject Matter Experts knowledgeable of your system’s design, build, and commissioning. | | | | |
| On-Site Ramp Up Support during production ramp-up post-commissioning. |  | | | |
| On-Site Embedded Dedicated ATS personnel to support production and customer operations. | Quote Upon Request | Quote Upon Request | | |
| On-Site Emergency Rapid on-site response for critical downtime events. | Quote Upon Request | | | |
| Health Check Proactive system assessment to identify risks and improvement opportunities. | Quote Upon Request | Annual | Semi-Annual | Quarterly |
| On-Site Assistance Planned on-site technical support for maintenance or optimization. | Quote Upon Request | Quote Upon Request | | |
| Comprehensive Maintenance Plan Creation of a preventive maintenance plan to reduce failures, including test systems validation. | Quote Upon Request | Quote Upon Request | | |
| Equipment Validation Validation of test systems to ensure accuracy and compliance. | Quote Upon Request | Quote Upon Request | | |
| Replacement Assemblies Pre-assembled, aligned and tested assemblies. | Quote Upon Request | Quote Upon Request | Quote Upon Request | |
| Ecommerce Portal 24/7 access to parts ordering platform, with visual identification, Smart search and wish list. Access Manuals, drawings and documentation. | | | | |
| Spares – Ad Hoc OEM spare parts quoted, assembled & shipped with varying lead times. | MSRP | MSRP | At a Discounted Rate | At a Discounted Rate |
| Spares – RSPL Recommended spare parts list aligned to asset criticality. | MSRP | MSRP | At a Discounted Rate | At a Discounted Rate |
| Spares Inventory Management Eliminate redundant spares, optimize spares inventory levels, maintain quick-change spares assemblies (offline during non-critical time), and enable effective budget management while optimizing manpower scheduling. | | | | |
| Annual Obsolescence Check Identification and mitigation of obsolete components. | Quote Upon Request | | | |
| Illuminate™ Manufacturing Intelligence Digital visibility into system health and performance. | | OEE Monitoring | OEE Consulting and Recommendations | On-site OEE Optimization and Integration |
| Hands-On Training Hands-on training delivered by ATS experts. | Quote Upon Request | Quote Upon Request | Quote Upon Request | |
Support Your Nuclear Tooling and Automation Systems for the Long Term
ATS Nuclear Energy Solutions works with your team to define a service agreement tailored to your tooling and automation systems.
Connect with our team to start building a plan aligned with your equipment and operational goals.