{"id":228,"date":"2021-05-10T14:47:47","date_gmt":"2021-05-10T14:47:47","guid":{"rendered":"https:\/\/supertrak.previewurl.ca\/?page_id=228"},"modified":"2026-02-22T05:16:52","modified_gmt":"2026-02-22T05:16:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/ats-automation-develop.go-vip.net\/supertrakconveyance\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n        <div class=\"slider-banner slider-banner--single\" id=\"slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b\">\n        <div class=\"slider-banner-main\" id=\"slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b-main\">\n                            <div class=\"slider-banner-slide \">\n                    <div class=\"slider-banner-media\">\n                                                                            <img decoding=\"async\" src=\"https:\/\/ats-automation-develop.go-vip.net\/supertrakconveyance\/wp-content\/uploads\/sites\/27\/2025\/12\/Hero-Image-3.jpg\" alt=\"FAQ\" \/>\n                                            <\/div>\n                    <div class=\"slider-banner-content container\">\n                        <div class=\"slider-banner-content-wrp\">\n                                                                                                <h1 class=\"slider-banner-title\">FAQ<\/h1>\n                                                            \n                            \n                                                    <\/div>\n                                            <\/div>\n                <\/div>\n                    <\/div>\n\n            <\/div>\n\n\n<style>\n\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b.slider-banner {\n        position: relative;\n        background-color: #000;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b.slider-banner .slider-banner-slide{\n        position: relative;\n        z-index: 3;\n        height: 100%;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b.slider-banner .slider-banner-slide:before{\n        content : \"\";\n        position: absolute;\n        width: 100%;\n        height: 100%;\n        left: 0;\n        top: 0;\n        background: linear-gradient(180deg, rgba(0, 0, 0, 0) 82.58%, #000000 100%);\n        pointer-events: none;\n    }\n   \n   \n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b.slider-banner .slider-banner-media{\n        position: absolute;\n        width: 80%;\n        height: 100%;\n        right: 0;\n        top: 0;\n        z-index: -1;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b.slider-banner .slider-banner-media img,\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b.slider-banner .slider-banner-media video{\n        width: 100%;\n        height: 100%;\n        object-fit: cover;\n    }\n\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-content{\n        min-height: 650px;\n        display: flex;\n        align-items: center;\n        padding: 210px 15px 150px;\n        position: relative;\n    }\n\n\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-content-wrp{\n        width: 50%;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-content-img{\n        width: 50%;\n        padding-left: 25px;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-content-img img{\n        width: 100%;\n        max-height: 315px;\n        object-fit: cover;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-button{\n        margin-top: 24px;\n    }\n\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slick-autoplay-toggle-button {\n        display: none !important;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-title{\n        font-weight: 900;\n        margin-bottom:0;\n        color: #fff;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-text p{\n        margin-bottom: 0;\n        color: #FFFFFFCC;\n        margin-top: 16px;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav-wrp{\n        display: flex;\n        position: relative;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav-wrp.slick-slider{\n        align-items: center;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav-wrp.slick-slider .slick-slide{\n        margin: 0 25px;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav-wrp.elem-block{\n        justify-content: space-around;\n        padding: 0 60px;\n    }\n\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav .slick-list{\n       margin: 0 10px;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav-slide{\n        min-height: 30px;\n        height: auto;\n        cursor: pointer;\n        display: flex !important;\n        flex-direction: column;        \n        border-bottom: 2px solid #FFFFFF80;\n        transition: .3s;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav-slide .nav-title{\n        margin-bottom:0;\n        font-weight: 600;\n        color: #FFFFFF80;\n        transition: color .3s;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav .slider-banner-nav-slide.slick-current .nav-title{\n        color: #fff;\n    }\n\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav .slider-banner-nav-slide.slick-current,\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav .slick-current .slider-banner-nav-slide {\n        border-color: #0083BF;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav .slick-prev, \n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav .slick-next{\n        position: static;\n        transform: none;\n        width: 20px;\n        height: 20px;\n        flex-shrink: 0;\n        background-image: url('https:\/\/ats-automation-develop.go-vip.net\/supertrakconveyance\/wp-content\/themes\/ats-supertrak\/images\/slider-icon-right.svg');\n        background-repeat: no-repeat;\n        background-position: center center;\n        background-size: contain;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav .slick-next{\n        transform: rotate(180deg);\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav .slick-disabled{\n        opacity: .5;\n        pointer-events: none;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav .slick-prev:before, \n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav .slick-next:before{\n        display: none;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav-underline {\n      height: 2px;\n      background-color: #0083BF;\n      position: absolute;\n      bottom: 0;\n      left: 0;\n      transition: all 0.3s ease;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav-prev,\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav-next {\n        position: absolute;\n        top: 50%;\n        transform: translateY(-50%);\n        width: 32px;\n        height: 32px;\n        flex-shrink: 0;\n        background-color: transparent;\n        background-image: url('https:\/\/ats-automation-develop.go-vip.net\/supertrakconveyance\/wp-content\/themes\/ats-supertrak\/images\/slider-icon-right.svg');\n        background-repeat: no-repeat;\n        background-position: center center;\n        background-size: 12px;\n        border: none;\n        cursor: pointer;\n        z-index: 2;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b  .slick-track{\n        display: flex;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-main .slick-slide{\n        height: auto;\n    } \n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-main .slick-slide > div{\n        height: 100%;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav-prev {\n      left: 15px;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav-next {\n      right: 15px;\n      transform: translateY(-50%) rotate(180deg);\n    }\n\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .mobile-banner-content-img{\n        position: absolute;\n        top: 50%;\n        left: 50%;\n        transform: translate(-50%, -50%);\n        width: 100%;\n        height: 100%;\n    }\n    #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .mobile-banner-content-img img{\n        object-fit: contain !important;\n    }\n   \n    @media(min-width: 992px){\n        #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .elem-block .slider-banner-nav-slide {\n            width: calc(100% \/ var(--slidesCount));\n            margin: 0 25px;\n        }\n        #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b.slider-banner .slide-gradient .slider-banner-media{\n            width: 60%;\n            right: 0;\n            left: auto;\n        }\n        #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b.slider-banner--reduced .slider-banner-content{\n            min-height: 550px;\n        }\n        #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b.slider-banner--single .slider-banner-content{\n            padding: 210px 15px 100px;\n        }\n    }\n\n    @media(min-width: 768px){\n        #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-nav{\n            position: absolute;\n            width: 100%;\n            height: auto;\n            bottom: 20px;\n            left: 0;\n            z-index: 4;\n        }\n        #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b.slider-banner .slide-gradient:after{\n            content : \"\";\n            position: absolute;\n            width: 100%;\n            height: 100%;\n            left: 0;\n            top: 0;\n            background: linear-gradient(90deg, #000000 0%, #050D14 40.82%, rgba(5, 13, 20, 0) 58.7%);\n            z-index: -1;\n            pointer-events: none;\n        }\n        #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .mobile-banner-content-img{\n            display: none;\n        }\n    }\n    @media(max-width: 767px){\n        #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-content{\n           flex-direction: column-reverse;\n           align-items: flex-start;\n           justify-content: center;\n        }\n       \n        #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-content-img{\n            width: 100%;\n            padding-left: 0;\n            padding-bottom: 20px;\n            display: none;\n        }\n        #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-content-wrp {\n            width: 100%;\n        }\n        #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-content{\n            min-height: auto;\n            padding: 50px 15px 50px;\n        }\n        #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-main .slick-track{\n            display: flex;\n        }\n        #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner-main .slick-slide{\n            height: auto;\n        }\n        #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b .slider-banner--single .slider-banner-content{\n            padding: 50px 15px 50px;\n        }\n        #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b.slider-banner{\n            padding-top: 0;\n        }\n        #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b.slider-banner .slider-banner-media{\n            position: relative;\n            width: 100%;\n            height: 280px;\n        }\n        #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b.slider-banner .slider-banner-media img{\n            object-position: center 60%;\n        }\n        #slider-banner-block_828b5b9a6670ccfbd7d53e04c579527b.slider-banner .slider-banner-slide:before{\n            display: none;\n        }\n    }\n\n<\/style>\n\n\n<div class=\"gb-container gb-container-59435767 alignwide\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-fe0799f6\">\n<div class=\"gb-grid-column gb-grid-column-40b9b323\"><div class=\"gb-container gb-container-40b9b323 ats-sticky js-scroll-spy\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-48d458b7 gb-headline-text ats-link\"><a href=\"#general\">General<\/a><\/h4>\n\n\n\n<h4 class=\"gb-headline gb-headline-053d77c1 gb-headline-text ats-link\"><a href=\"#shuttles\">Shuttles<\/a><\/h4>\n\n\n\n<h4 class=\"gb-headline gb-headline-63eff452 gb-headline-text ats-link\"><a href=\"#SuperTrak\">SuperTrak CONVEYANCE\u2122 Controls<\/a><\/h4>\n\n\n\n<h4 class=\"gb-headline gb-headline-374caf99 gb-headline-text ats-link\"><a href=\"#mechanical\">Mechanical<\/a><\/h4>\n\n\n\n<h4 class=\"gb-headline gb-headline-85e097d6 gb-headline-text ats-link\"><a href=\"#electrical\">Electrical<\/a><\/h4>\n\n\n\n<h4 class=\"gb-headline gb-headline-db97dc5f gb-headline-text ats-link\"><a href=\"#environment\">Environment<\/a><\/h4>\n\n\n\n<h4 class=\"gb-headline gb-headline-ee34b355 gb-headline-text ats-link\"><a href=\"#performance\">Performance<\/a><\/h4>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f3824b46\"><div class=\"gb-container gb-container-f3824b46 accordion-block\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-197cbf90\">\n<div class=\"gb-grid-column gb-grid-column-aeacd47b\"><div class=\"gb-container gb-container-aeacd47b\" id=\"general\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-cd46bf24 gb-headline-text\">General<\/h2>\n\n\n<div class=\"gb-container gb-container-e74141d2 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-0cedef8e gb-headline-text title\">In what markets\/industries is SuperTrak CONVEYANCE\u2122 typically used?<\/h4>\n\n\n<div class=\"gb-container gb-container-b7c59411 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">The SuperTrak platform has been deployed in major industries including, Life Sciences (Medical devices &amp; diagnostics), Automotive, Computer\/Electronics, Consumer Products, Energy and Packaging.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-0828ad09 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-7d839f0a gb-headline-text title\">What is the maximum system size?<\/h4>\n\n\n<div class=\"gb-container gb-container-0c631ed1 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">The standard configuration supports up to 64m in circumference. Contact the SuperTrak\u2122 team if your system may require a larger circumference.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-4cd486cc each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-14db894f gb-headline-text title\">The available SuperTrak HORIZON10\u2122 motor sections include:<\/h4>\n\n\n<div class=\"gb-container gb-container-16522c21 content\"><div class=\"gb-inside-container\">\n\n<ul class=\"wp-block-list\">\n<li>1000mm Straight Section<\/li>\n\n\n\n<li>180deg Section \u2013 500mm Diameter<\/li>\n\n\n\n<li>180deg Section \u2013 800mm Diameter<\/li>\n\n\n\n<li>90deg Section<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-5134dc05 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-bc0f0815 gb-headline-text title\">Why is the system quieter than other conveyance systems?<\/h4>\n\n\n<div class=\"gb-container gb-container-152ab786 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">The main reasons that the SuperTrak HORIZON10\u2122 system is quiet are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The SuperTrak HORIZON10\u2122 system has very few moving parts. Each shuttle has 4 plastic rollers\/wheels that provide low friction and a dampened rolling sound as they ride on the steel rail system.<\/li>\n\n\n\n<li>The built-in collision avoidance ensures no shuttle-to-shuttle contact or banging noise.<\/li>\n\n\n\n<li>There are no mechanical stop mechanisms required to precisely stop and locate a shuttle at a process station<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-97b42631 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-d2343ab2 gb-headline-text title\">What features enable smaller system footprints?<\/h4>\n\n\n<div class=\"gb-container gb-container-c8d861ae content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">There are many built-in mechanical and software features enabling smaller system sizes. Software feature examples include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Asynchronous shuttle motion allows for variable station process times and unique shuttle indexing distances, which result in significant flexibility and the ability to maximize station utilization.<\/li>\n\n\n\n<li>For example, due to the size of the product being manufactured, it may be desirable to have two parts on a shuttle. In this case, due to differing process times, it may be beneficial to work on both parts at one time at one process, and at another station, work on one part, index the shuttle, and then work on the second part. This reduces the need to double up the tooling at the second process.<\/li>\n\n\n\n<li>In some cases, the high-speed shuttle transfer and automatic shuttle queuing have allowed a reduction in the number of parallel stations, resulting in less space consumed.<\/li>\n\n\n\n<li>Flexible shuttle positioning and routing can facilitate running multiple part types on the same system while maximizing station re-use as opposed to a station or full machine duplication.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Mechanical feature examples include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Curved sections are fully usable for process stations. On many transport systems, the area where shuttles change direction is unusable, but on the SuperTrak platform, this area provides smooth and precise motion, reducing the need to extend the straight portion of the track.<\/li>\n\n\n\n<li>The inside portion of the conveyor loop is accessible and usable for the mounting of process stations. This means that some equipment may be mounted within the footprint of the conveyor itself rather than surrounding the conveyor. To facilitate mounting inside the conveyor loop, the motor section stands come complete with mounting features for tooling plates, and the motor section structure includes integrated standard t-slots.<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-9aab7672 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-9e924521 gb-headline-text title\">My product is fragile or poorly contained at various points in the manufacturing process. How does the system ensure gentle product handling?<\/h4>\n\n\n<div class=\"gb-container gb-container-274267ce content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">The SuperTrak platform includes precisely controlled servo positioning that eliminates the need for hard stops, and the built-in collision avoidance ensures no shuttle-to-shuttle contact, which means that there are no large g-forces applied to the product. In addition, as each shuttle\u2019s motion is fully configurable, it is possible to set up reduced accelerations and\/or velocities at locations where processes are sensitive to jerk.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-71e00ad8 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-b9337789 gb-headline-text title\">How can the SuperTrak HORIZON10\u2122 system help improve OEE?<\/h4>\n\n\n<div class=\"gb-container gb-container-6ba906e3 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">OEE is the resulting product of Machine Availability X Machine Performance X Machine Yield. There are many ways that the SuperTrak platform may help. For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Machine Availability<\/li>\n\n\n\n<li>Low preventative maintenance requirements<\/li>\n\n\n\n<li>Low MTTR and high MTBF<\/li>\n\n\n\n<li>Machine Performance<\/li>\n\n\n\n<li>Low shuttle exchange times ensuring that process stations are sitting idle for the least amount of time possible between parts<\/li>\n\n\n\n<li>High velocity and acceleration to reduce time to travel longer distances<\/li>\n\n\n\n<li>Machine Yield<\/li>\n\n\n\n<li>Smooth and precise movement and positioning to ensure that the transport system does not contribute to bad part creation<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-caea74e6 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-4f35c35a gb-headline-text title\">What are the basic SuperTrak HORIZON10\u2122 system dimensions?<\/h4>\n\n\n<div class=\"gb-container gb-container-dd3b7ce8 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">180 deg section \u2013 800mm<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">180 deg section \u2013 500mm<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1000mm section<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-e3245440 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-b24cb63d gb-headline-text title\">What controls the SuperTrak CONVEYANCE\u2122 platform?<\/h4>\n\n\n<div class=\"gb-container gb-container-c6b94615 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">The SuperTrak HORIZON10\u2122 platform includes fully embedded controls and power electronics that provide all servo control and shuttle trajectories. The system is configured using the Windows\u2122 based TrakMaster\u2122 software and is then ready to communicate and receive commands from a PLC (Programmable Logic Controller).<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-929e773a each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-fd0200f3 gb-headline-text title\">What PLCs are able to communicate with the SuperTrak CONVEYANCE\u2122 platform?<\/h4>\n\n\n<div class=\"gb-container gb-container-b7452129 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">The SuperTrak CONVEYANCE\u2122 platform supports the below common PLC interface protocols. Any PLC that supports one of these protocols may be used with the SuperTrak CONVEYANCE\u2122 platform.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ethernet\/IP<\/li>\n\n\n\n<li>PROFINET<\/li>\n\n\n\n<li>EtherCAT<\/li>\n\n\n\n<li>PowerLink<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-02ddcac3 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-c60fa245 gb-headline-text title\">Is it possible to have more than 1 PLC interface with the SuperTrak HORIZON10\u2122 system?<\/h4>\n\n\n<div class=\"gb-container gb-container-7dddefe5 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">It is possible to have up-to four PLC interfaces on a single SuperTrak HORIZON10\u2122 system.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-257b1519\"><div class=\"gb-container gb-container-257b1519\" id=\"shuttles\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-9c2a7799 each-elem\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-3a90e2a6 gb-headline-text\">Shuttles<\/h2>\n\n\n\n<h4 class=\"gb-headline gb-headline-07d2727e gb-headline-text title\">How easily can shuttles be added or removed from the system?<\/h4>\n\n\n<div class=\"gb-container gb-container-d7d8b730 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">The shuttles can be easily added or removed in seconds using the provided shuttle removal tool. As well, no programming changes or mechanical work are required to add or remove the shuttles. This facilitates shuttle maintenance without significantly affecting machine OEE.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-0d87fe25 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-87039353 gb-headline-text title\">Is it possible for an individual shuttle to have multiple acceleration and velocity values during a one complete cycle around a SuperTrak HORIZON10\u2122 conveyor system?<\/h4>\n\n\n<div class=\"gb-container gb-container-2ed4eaf8 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">Yes. The shuttle acceleration and velocity are fully programmable and can be set as the shuttle is released from any stop location.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-8f1d9ee9 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-6df9b6f9 gb-headline-text title\">Are various shuttle widths available?<\/h4>\n\n\n<div class=\"gb-container gb-container-a44599f2 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">The standard shuttle shelf length is 152mm and allows custom part fixturing (shelves) to be mounted that range from 152mm up to 1000mm in length.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-adbb8027 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-2a29dd98 gb-headline-text title\">How does the SuperTrak CONVEYANCE\u2122 platform avoid interference\/collision issues with large or extra wide tooling plates?<\/h4>\n\n\n<div class=\"gb-container gb-container-07fe3cce content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">The tooling plate (or shelf) length is configurable through the TrakMaster\u2122 software and is used by the built-in collision avoidance software to ensure that the tooling plates do not come into contact with one another. The user can modify the shuttle shelf length within the TrakMaster\u2122 configuration software or at run-time through the standard PLC interface. This latter method is useful in cases where the part grows and extends past the tooling plate edge as the part is assembled.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In addition, when the designed machine and product fixturing requires it, there are simple configurable tools that facilitate monitoring clear areas on the SuperTrak CONVEYANCE\u2122 platform, adding station pre-stops, and enforcing velocity limits within regions on the SuperTrak CONVEYANCE\u2122 platform.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-2111b110 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-84d8685f gb-headline-text title\">Is there a minimum distance between adjacent stop locations where shuttles must be worked on simultaneously?<\/h4>\n\n\n<div class=\"gb-container gb-container-bab86c05 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">The distance between shuttles is determined by two parameters entered into the TrakMaster\u2122 configuration software.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The shuttle length-&gt; This is the length of the shuttle shelf (minimum 152mm and maximum 1000mm)<\/li>\n\n\n\n<li>The shuttle gap -&gt; This is the minimum distance\/gap that will be allowed between two adjacent shuttles on the SuperTrak CONVEYANCE\u2122 platform.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The distance that the SuperTrak CONVEYANCE\u2122 platform will always maintain between shuttles is the shuttle length + the shuttle Gap. Therefore, the closest distance that two parallel or concurrently working locations can be to one another must be equal or greater than the shuttle length + the shuttle Gap.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-43969aa0\"><div class=\"gb-container gb-container-43969aa0\" id=\"SuperTrak\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-7740429c gb-headline-text\">SuperTrak CONVEYANCE\u2122 Controls<\/h2>\n\n\n<div class=\"gb-container gb-container-376e95aa each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-a3eed095 gb-headline-text title\">Can I interface with the SuperTrak HORIZON10\u2122 system using only Discrete I\/O?<\/h4>\n\n\n<div class=\"gb-container gb-container-78ee0def content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">Having a simple I\/O interface to the process stations around the SuperTrak HORIZON10\u2122 system is possible for simple operations. Advanced motion options are still available through pre-configured motion configurations that can be triggered via I\/O.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-f514aecc each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-6c1e6f6b gb-headline-text title\">What operating system does the TrakMaster\u2122 software run on?<\/h4>\n\n\n<div class=\"gb-container gb-container-cdc24354 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">The TrakMaster\u2122 software is a Windows\u00ae\u2122 based application that communicates via a standard Ethernet connection to the SuperTrak\u2122 controller.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-37d79824 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-5f8f62aa gb-headline-text title\">What are the requirements for the electrical design to integrate the SuperTrak HORIZON10\u2122 system?<\/h4>\n\n\n<div class=\"gb-container gb-container-84c4a8a7 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">A standard electrical control panel is available to provide ease of integration and design. The standard control panel provides the following basic features:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SuperTrak HORIZON10\u2122 controller<\/li>\n\n\n\n<li>Logic power supply with UPS<\/li>\n\n\n\n<li>Input voltages of 400Y230VAC or 208Y120VAC 50Hz or 60Hz<\/li>\n\n\n\n<li>Safety circuit contactors<\/li>\n\n\n\n<li>Support for up to 12 motor power supplies<\/li>\n\n\n\n<li>PLC slave interface<\/li>\n\n\n\n<li>Control panel connected to the system at one of the 180deg section through a standard interconnect wiring assembly<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Integration with the standard electrical control panel requires the following basic connections to the parent machine:<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<ul class=\"wp-block-list\">\n<li>Ethernet based connection to machine PLC<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Input machine power source<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Connection to the machine safety circuit<\/li>\n<\/ul>\n<\/div><\/div>\n\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e1bfd41b\"><div class=\"gb-container gb-container-e1bfd41b\" id=\"mechanical\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-630a85a9 gb-headline-text\">Mechanical<\/h2>\n\n\n<div class=\"gb-container gb-container-1056a9cf each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-c5691efd gb-headline-text title\">Are 3D models available for customer designers to use? What format are these files in?<\/h4>\n\n\n<div class=\"gb-container gb-container-9467d876 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">A standard mechanical design package is provided that includes models that are in SolidWorks\u2122 format as well as STEP file format.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-10cd7aff each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-24883e33 gb-headline-text title\">Do the shuttles provide for a repeatable and precision tooling mount for the unique product fixturing?<\/h4>\n\n\n<div class=\"gb-container gb-container-d89fb4a0 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">Yes, the SuperTrak HORIZON10\u2122 shuttle carrier provides a precision\/standard dowel as well as a keyed slot for mounting tooling to the shuttle.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-e6d219db each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-8b57d823 gb-headline-text title\">Is the area inside the SuperTrak HORIZON10\u2122 system available for mounting process tooling?<\/h4>\n\n\n<div class=\"gb-container gb-container-dabd0e9c content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">Yes, the center portion of the HORIZON10\u2122 platform\u2019s loop is available for mounting tooling as this area is not required for access or maintenance. In addition, the SuperTrak HORIZON10\u2122 section stands come pre-engineered with a convenient mount location for a tooling plate.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-b7d73c3a\"><div class=\"gb-container gb-container-b7d73c3a\" id=\"electrical\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-4d933e6d gb-headline-text\">Electrical<\/h2>\n\n\n<div class=\"gb-container gb-container-4fbb1603 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-60b5b652 gb-headline-text title\">What is the typical power consumption of the SuperTrak HORIZON10\u2122 system required to move the shuttles through the system?<\/h4>\n\n\n<div class=\"gb-container gb-container-b77ee37b content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">Nearly all electrical motor power consumption occurs during acceleration and deceleration of the shuttles and very little power is required to maintain velocity and standstill. Therefore, the average machine power draw may be very low, 300-400 Watts for example. Of course, the power supply requirements must account for the peak power requirements. For this reason, it is recommended to perform a system simulation to identify peak power requirements.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-2ad3ecc0 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-49683a99 gb-headline-text title\">What is the power consumption of the SuperTrak HORIZON10\u2122 system controls?<\/h4>\n\n\n<div class=\"gb-container gb-container-e4debaef content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">Each motor section requires ~300 mA from the control power supply to provide communication, position feedback, and electromagnetic coil control.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-dc3c3f22 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-e4082048 gb-headline-text title\">What voltage does the SuperTrak HORIZON10\u2122 system run on?<\/h4>\n\n\n<div class=\"gb-container gb-container-acebc0ff content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">The electromagnetic linear motors utilize 28VDC to provide shuttle propulsion. The electronics providing communication and position feedback require 24VDC.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The SuperTrak HORIZON10\u2122 standard control panels have two variants with input voltages of 400Y230VAC or 208Y120VAC 50Hz or 60Hz.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-9cf65735\"><div class=\"gb-container gb-container-9cf65735\" id=\"environment\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-bc8123f3 gb-headline-text\">Environment<\/h2>\n\n\n<div class=\"gb-container gb-container-df6d2e59 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-75524eb7 gb-headline-text title\">Has the SuperTrak HORIZON10\u2122 system been used in cleanroom applications?<\/h4>\n\n\n<div class=\"gb-container gb-container-36a0625b content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">The SuperTrak HORIZON10\u2122 system complies with the requirements of cleanrooms Class 1,000 (ISO-6).<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-62485754 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-f3b995db gb-headline-text title\">Do you recommend shielding the track to prevent contamination and foreign objects falling on the tracks\/magnets?<\/h4>\n\n\n<div class=\"gb-container gb-container-37c20f99 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">Generally, this is not required as the permanent magnets on the shuttle are fully covered and the electromagnetic coils provide no magnetic field when not in use. As well, the face of the motor and wheel riding surfaces are vertical, which prevents debris from settling on these critical areas. However, the track does also provide a convenient t-slot that can be used for mounting a shroud\/cover (or other devices) in cases where it is felt necessary.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-99525d6b each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-e4353a63 gb-headline-text title\">What are the environments that the SuperTrak HORIZON10\u2122 conveyance platform is best suited for?<\/h4>\n\n\n<div class=\"gb-container gb-container-a81f0467 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">SuperTrak HORIZON10\u2122 systems are suitable for various environments including, but not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cleanroom ISO 6 Class 1000<\/li>\n\n\n\n<li>Uncontrolled environments<\/li>\n\n\n\n<li>Coolant in the air<\/li>\n\n\n\n<li>Oil in the air<\/li>\n\n\n\n<li>Dusty environments<\/li>\n\n\n\n<li>Open-air non-conditioned<\/li>\n\n\n\n<li>Wet environments (not submersed)<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-0c69c79a\"><div class=\"gb-container gb-container-0c69c79a\" id=\"performance\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-1a01f0c9 gb-headline-text\">Performance<\/h2>\n\n\n<div class=\"gb-container gb-container-18f96d10 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-dd03f51d gb-headline-text title\">How long has the system been in the industry?<\/h4>\n\n\n<div class=\"gb-container gb-container-a8777f97 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">Development started in 1995, with the first proof of concept shown at a trade show in 1998. Systems have been running in house since 1998.The first production system was installed in 2002.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-4e173811 each-elem\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-696e8aac gb-headline-text title\">What is the preventative maintenance schedule for the SuperTrak HORIZON10\u2122 system?<\/h4>\n\n\n<div class=\"gb-container gb-container-bd82d890 content\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">There is minimal recommended preventative maintenance:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Monthly inspection, cleaning, and lubrication of shuttles<\/li>\n\n\n\n<li>Weekly cleaning of rails<\/li>\n\n\n\n<li>Monthly inspection of power supplies<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-5961ab60 alignwide\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-a578a4a4\">\n<div class=\"gb-grid-column gb-grid-column-3c450664\"><div class=\"gb-container gb-container-3c450664\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-006d7c30 gb-headline-text\">Get Started with Smart Conveyance<\/h2>\n\n\n\n<p class=\"gb-headline gb-headline-8b35aea6 gb-headline-text\">Speak with a SuperTrak CONVEYANCE\u2122 team member today to see how you can unlock your process\u2019s potential by levering higher speed, increased precision, and independent shuttle control.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-ad81e704 gb-headline-text\">If you have an upcoming project, now is the time to start thinking about your conveyance system.<\/p>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-11cb4346\"><div class=\"gb-container gb-container-11cb4346\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-49fc9232\"><div class=\"gb-inside-container\">\n\n<h3 class=\"gb-headline gb-headline-5d3546a5 gb-headline-text\">Contact Us<\/h3>\n\n\n\n\n<!-- iframe plugin v.5.2 wordpress.org\/plugins\/iframe\/ -->\n<iframe loading=\"lazy\" src=\"https:\/\/go.atsautomation.com\/l\/651873\/2024-01-18\/h6mz1p\" width=\"100%\" height=\"621\" type=\"text\/html\" frameborder=\"0\" allowtransparency=\"true\" style=\"border: 0\" scrolling=\"yes\" class=\"iframe-class\"><\/iframe>\n\n\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/empty.php","meta":{"_acf_changed":false,"_cr_original_post":"","_cr_replace_post_id":"","_cr_replacing_post_id":"","inline_featured_image":false,"cover_image":0,"footnotes":""},"class_list":["post-228","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ about SuperTrak CONVEYANCE\u2122 | SuperTrak<\/title>\n<meta name=\"description\" content=\"We answer the more common questions about our smart conveyance solutions. 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