{"id":15877,"date":"2025-01-06T13:37:47","date_gmt":"2025-01-06T13:37:47","guid":{"rendered":"https:\/\/ats-automation-develop.go-vip.net\/pas\/?page_id=15877"},"modified":"2025-11-13T17:15:21","modified_gmt":"2025-11-13T17:15:21","slug":"sap-application-management-support","status":"publish","type":"page","link":"https:\/\/ats-automation-develop.go-vip.net\/pas\/sap\/sap-application-management-support\/","title":{"rendered":"SAP Application Management Support"},"content":{"rendered":"<div id=\"pageheader-block_3d7bf3fc6dd95b54eae370d7b0e063b1\" class=\"content-row content-row-pageheader bg-base\t\tcontent-row-pageheader-anchor   pageheader\">\n        <div class=\"contentPart-fixed\">\n        <div class=\"contentPart-inner\">\n            <div class=\"contentPart-text width-100\">\n                <h1>\n                                        SAP Application Management Services (AMS): Customer Application Service with 24&#215;7 Support                                    <\/h1>\n                <h2 class=\"trans\">\n                                        Orise Customer Application Service \u2013 Your strong AMS partner for SAP application support                                    <\/h2>\n                                                <div class=\"anchor_links-wrapper trans\">\n                                        <div class=\"anchor_link-item trans\">\n                        <div class=\"anchor_link-item-inner\">\n                            <a class=\"anchorlink\" data-subtab=\"\"\n                                data-anchor=\"#services\"\n                                href=\"#\">Our services<\/a>\n                        <\/div>\n                    <\/div>\n                                        <div class=\"anchor_link-item trans\">\n                        <div class=\"anchor_link-item-inner\">\n                            <a class=\"anchorlink\" data-subtab=\"\"\n                                data-anchor=\"#advantages\"\n                                href=\"#\">Your advantages<\/a>\n                        <\/div>\n                    <\/div>\n                                        <div class=\"anchor_link-item trans\">\n                        <div class=\"anchor_link-item-inner\">\n                            <a class=\"anchorlink\" data-subtab=\"\"\n                                data-anchor=\"#why\"\n                                href=\"#\">Why SAP AMS with Orise?<\/a>\n                        <\/div>\n                    <\/div>\n                                        <div class=\"anchor_link-item trans\">\n                        <div class=\"anchor_link-item-inner\">\n                            <a class=\"anchorlink\" data-subtab=\"\"\n                                data-anchor=\"#contact\"\n                                href=\"#\">Contact<\/a>\n                        <\/div>\n                    <\/div>\n                                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n    <div class=\"slidedown-button editor-hide\">\n        <span class=\"slidedown-label\">Learn more<\/span>\n        <img decoding=\"async\" src=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/themes\/ats-orise\/img\/doubble-arrow-down.svg\" alt=\"\"\n            class=\"slidedown-icon\">\n    <\/div>\n<\/div>\n\n\n\n    <div id=\"image_banner-block_b8ab7c7aaef75e1f464e04cecfa54d43\" class=\"content-row content-row-imagebanner trans bg-base image_banner test\">\n                    <div class=\"image-slogan\">\n                <p>Ensure the availability of your SAP systems with a service tailored to your business processes.<\/p>\n            <\/div>\n                                                    <div class=\"image-overlay\"><\/div>\n                        <img decoding=\"async\" src=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/uploads\/sites\/38\/2025\/01\/header_0006.jpg?w=1920&#038;h=0&#038;crop=1\" alt=\"\" class=\"fullscreen\">\n            <\/div>\n\n\n\n    <div id=\"textimage-block_e9e57336c7ad0f4840fee3ba36eea066\" class=\"content-row content-row-textimage bg-base  textimage\">\n        <div class=\"contentPart-inner\">\n            <div class=\"contentPart-text width-50\">\n                <h2 class=\"trans text-blue \">\n                                            SAP Application Managed Services (AMS) at a glance:                                                                <span class=\"headline_white\">Why SAP AMS Support is crucial for your company<\/span>\n                                    <\/h2>\n                <div class=\"textInput trans\">\n                                            <p><strong>Your advantage in a complex SAP landscape:<\/strong> Today&#8217;s companies are heavily dependent on stable, high-performance SAP systems. Our Customer Application Service (CAS) ensures that your applications not only run smoothly, but also actively support your specific business needs.<\/p>\n<p><strong>Our core promises:<\/strong><\/p>\n<ul>\n<li><strong>Business continuity<\/strong>: Minimal downtime thanks to proactive support and fast response times.<\/li>\n<li><strong>Individual support<\/strong>: A personal service delivery manager who knows your systems and processes.<\/li>\n<li><strong>High level of expertise<\/strong>: SAP-certified specialists with extensive experience for complex requirements.<\/li>\n<li><strong>Flexibility<\/strong>: We offer ready-made standard support processes that work optimally for many of our customers. However, we are happy to work with you to define individual workflows and approval processes to streamline operations, ensure the highest quality, and relieve you of as much work as possible.<\/li>\n<\/ul>\n                                    <\/div>\n                                            <\/div>\n            <div class=\"contentPart-image width-50 trans \">\n                                                    <img decoding=\"async\" src=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/uploads\/sites\/38\/2025\/09\/Firefly_ein-schematisches-einfaches-digitales-Schaubild-von-IT-Ablaufdiagramm-ohne-text-mit-854186.jpg?w=1024\" alt=\"Visualisierung eines SAP Application Management Workflows: Zentrales Element mit acht verbundenen Prozessknoten f\u00fcr Application Support, Advisory und Compliance Services \u2013 ideal f\u00fcr AMS SAP Support und effiziente SAP-Anwendungsbetreuung.\" class=\"textbildimg\">\n                            <\/div>\n        <\/div>\n    <\/div>\n\n\n<div id=\"content_carousel-block_969a82755c77a635145600567a326765\"\n    class=\"content-row content-row-imagetext_carousel content-row-content_carousel trans background_blue content_carousel\">\n    <div class=\"contentPart-inner\">\n        <div class=\"Infoline\">\n            <p>Our service portfolio in SAP application management<\/p>\n        <\/div>\n        <div class=\"subline\">\n            <p><\/p>\n            <div class=\"content_carousel-arrows\">\n                <div class=\"scroll-arrow scroll-left editor-hide\"><img decoding=\"async\"\n                        src=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/themes\/ats-orise\/img\/keyboard_arrow_left.svg\"\n                        class=\"sliderarrow\" alt=\"\">\n                <\/div>\n                <div class=\"scroll-arrow scroll-right editor-hide\"><img decoding=\"async\"\n                        src=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/themes\/ats-orise\/img\/keyboard_arrow_right.svg\"\n                        class=\"sliderarrow\" alt=\"\">\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"content_carousel-slider\">\n                        <div class=\"content_carousel-item\">\n                <div class=\"content_carousel-item-inner\">\n                    <div class=\"contentPart-image\">\n                        <div class=\"imagetext_carousel-item-inner\">\n                            <div class=\"content_carousel-item-imagebox\">\n                                \n                                                                <img decoding=\"async\" src=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/uploads\/sites\/38\/2025\/05\/Website-Icons-4.png?w=600&#038;h=600&#038;crop=1\"\n                                    alt=\"\" class=\"content_carousel-img\">\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                    <div class=\"contentPart-text\">\n                        <h2>\n                            Application Support Services                        <\/h2>\n                        <h4>Receipt and processing of incidents (malfunctions) &lt;br&gt;Fault diagnosis and rapid resolution &lt;br&gt;Integration into our service center &amp; ticket system<\/h4>\n                        <div class=\"imagetext_carousel-item-textbox\">\n                                                    <\/div>\n                                                                    <\/div>\n                <\/div>\n            <\/div>\n                        <div class=\"content_carousel-item\">\n                <div class=\"content_carousel-item-inner\">\n                    <div class=\"contentPart-image\">\n                        <div class=\"imagetext_carousel-item-inner\">\n                            <div class=\"content_carousel-item-imagebox\">\n                                \n                                                                <img decoding=\"async\" src=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/uploads\/sites\/38\/2025\/05\/4_1cc9e4.png?w=600&#038;h=600&#038;crop=1\"\n                                    alt=\"\" class=\"content_carousel-img\">\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                    <div class=\"contentPart-text\">\n                        <h2>\n                            Application Advisory                        <\/h2>\n                        <h4>Processing service requests &lt;br&gt;Analyzing and implementing changes &lt;br&gt;Consulting on process optimization<\/h4>\n                        <div class=\"imagetext_carousel-item-textbox\">\n                                                    <\/div>\n                                                                    <\/div>\n                <\/div>\n            <\/div>\n                        <div class=\"content_carousel-item\">\n                <div class=\"content_carousel-item-inner\">\n                    <div class=\"contentPart-image\">\n                        <div class=\"imagetext_carousel-item-inner\">\n                            <div class=\"content_carousel-item-imagebox\">\n                                \n                                                                <img decoding=\"async\" src=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/uploads\/sites\/38\/2025\/05\/Website-Icons-3.png?w=600&#038;h=600&#038;crop=1\"\n                                    alt=\"security\" class=\"content_carousel-img\">\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                    <div class=\"contentPart-text\">\n                        <h2>\n                            Compliance Service                        <\/h2>\n                        <h4>Ensuring IT compliance, adherence to regulations, and governance &lt;br&gt;Support with audits and regulatory requirements<\/h4>\n                        <div class=\"imagetext_carousel-item-textbox\">\n                                                    <\/div>\n                                                                    <\/div>\n                <\/div>\n            <\/div>\n                    <\/div>\n\n\n    <\/div>\n\n<\/div>\n\n\n<div id=\"why\" class=\"content-row anchortarget trans anchortarget\">\n    <h3 class=\"editorInfo\">#why<\/h3>\n<\/div>\n\n    <div id=\"textboxgrid-block_357aa7cfeb42b574d7576afa6f617828\" class=\"content-row content-row-textboxgrid  bg-base textboxgrid  \">\n        <div class=\"contentPart-inner\">\n            <div class=\"contentPart-left\">\n                <div>\n                    <div class=\"contentPart-text\">\n                        <h2 class=\"content-row-headline trans\">\n                            Service models for individual requirements                         <\/h2>\n                    <\/div>\n\n                                            <div class=\"textboxgrid-leadin trans\">\n                            Take the pressure off your IT department, minimize risks, and secure the long-term benefits of your SAP investment.                        <\/div>\n                                    <\/div>\n\n                <div>\n                                                                <div class=\"btnrow bold\"><a href=\"mailto:service.de-rot@ats-automation-develop.go-vip.net\/pas\" target=\"_blank\" class=\"animateAll\">Request consultation now<\/a><\/div>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"textboxgrid-wrapper\">\n                                    <div class=\"textboxgrid-colum textboxgrid-colum-l width-50\">\n                                                    <div class=\"textboxgrid-item trans\">\n                                <div class=\"textboxgrid-item-titel\">\n                                    <h2>\n                                                                                    Basic Plan: For occasional support needs                                                                            <\/h2>\n                                <\/div>\n                                <div class=\"textboxgrid-item-content textInput\">\n                                    <p>Ideal for companies with low support needs. No guaranteed response times, but access to our service center and expert knowledge.<\/p>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"textboxgrid-item trans\">\n                                <div class=\"textboxgrid-item-titel\">\n                                    <h2>\n                                                                                    Business Plan: Stable support with personal Service Delivery Manager                                                                            <\/h2>\n                                <\/div>\n                                <div class=\"textboxgrid-item-content textInput\">\n                                    <p>Defined response times, regular coordination, and a personal service delivery manager (SDM). Perfect for companies that need stable support in their day-to-day business.<\/p>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                                                    <div class=\"textboxgrid-colum textboxgrid-colum-r width-50\">\n                                                    <div class=\"textboxgrid-item trans\">\n                                <div class=\"textboxgrid-item-titel\">\n                                    <h2>\n                                                                                    Enterprise Plan: 24\/7 availability for critical systems                                                                            <\/h2>\n                                <\/div>\n                                <div class=\"textboxgrid-item-content textInput\">\n                                    <p>Maximum security for business-critical systems: fastest response times, 24\/7 availability for critical cases, proactive support, <span style=\"font-weight: 400\">and solutions designed to optimize your SAP environment.<\/span><\/p>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                            <\/div>\n        <\/div>\n                    <\/div>\n\n\n    <div id=\"textboxgrid-block_0de8aa32b06dd97a4ffd8444bbfecf6c\" class=\"content-row content-row-textboxgrid  background_blue textboxgrid  \">\n        <div class=\"contentPart-inner\">\n            <div class=\"contentPart-left\">\n                <div>\n                    <div class=\"contentPart-text\">\n                        <h2 class=\"content-row-headline trans\">\n                            Flexible budget options for predictable costs                         <\/h2>\n                    <\/div>\n\n                                            <div class=\"textboxgrid-leadin trans\">\n                            Flexible, predictable, transparent                        <\/div>\n                                    <\/div>\n\n                <div>\n                                                                <div class=\"btnrow bold\"><a href=\"mailto:service.de-rot@ats-automation-develop.go-vip.net\/pas\" target=\"_blank\" class=\"animateAll\">Request consultation now<\/a><\/div>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"textboxgrid-wrapper\">\n                                    <div class=\"textboxgrid-colum textboxgrid-colum-l width-50\">\n                                                    <div class=\"textboxgrid-item trans\">\n                                <div class=\"textboxgrid-item-titel\">\n                                    <h2>\n                                                                                    Budget Plan 1 \u2013 Flexible (\u201cPay as you use\u201d)                                                                            <\/h2>\n                                <\/div>\n                                <div class=\"textboxgrid-item-content textInput\">\n                                    <p>You only pay for services actually rendered. Ideal for companies with irregular support needs.<br \/>\nAdvantage: Maximum flexibility without long-term commitment<\/p>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"textboxgrid-item trans\">\n                                <div class=\"textboxgrid-item-titel\">\n                                    <h2>\n                                                                                    Budget Plan 2 \u2013 PreCommit for better terms                                                                            <\/h2>\n                                <\/div>\n                                <div class=\"textboxgrid-item-content textInput\">\n                                    <p>You set a budget in advance that you can draw on during the contract period.<br \/>\nAdvantage: Planning security and better terms through commitment.<\/p>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                                                    <div class=\"textboxgrid-colum textboxgrid-colum-r width-50\">\n                                                    <div class=\"textboxgrid-item trans\">\n                                <div class=\"textboxgrid-item-titel\">\n                                    <h2>\n                                                                                    Budget Plan 3 \u2013 Fixed for maximum planning security                                                                            <\/h2>\n                                <\/div>\n                                <div class=\"textboxgrid-item-content textInput\">\n                                    <p>A fixed, cost-effective monthly budget for continuous support.<br \/>\nAdvantage: Clear cost structure, ideal for companies with constant support needs.<\/p>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                            <\/div>\n        <\/div>\n                    <\/div>\n\n\n<div id=\"services\" class=\"content-row anchortarget trans anchortarget\">\n    <h3 class=\"editorInfo\">#services<\/h3>\n<\/div>\n\n<div id=\"stepbox-block_55ec6497705b5e71fe8e827d81ad0e0a\" class=\"content-row content-row-stepbox background_darken stepbox\">\n    <div class=\"contentPart-inner\">\n        <div class=\"contentPart-text width-60\">\n                        <h2 class=\"content-row-headline trans\">\n                Onboarding: How to get started with our SAP AMS services            <\/h2>\n                                    <div class=\"subline trans\">\n                <h2>4 steps to securing your performance.<\/h2>\n            <\/div>\n                                <\/div>\n                <div class=\"steps-wrapper\">\n                                                <div class=\"step-item trans\">\n                                                <div class=\"index\">\n                    <p>1<\/p>\n                <\/div>\n                                <div class=\"step-item-inner\">\n                    <h3>\n                                                Step 1: Needs Assessment &amp; Goal Definition                                            <\/h3>\n                    <div class=\"contentPart-textbox width-100 textInput\">\n                        <p><span style=\"font-weight: 400\">The first phase is all about understanding your business and SAP landscape. We begin by reviewing your current SAP systems and processes to identify how they support your day-to-day operations and where improvements can be made. Together, we clarify your business requirements and priorities, and any specific challenges you\u2019re facing.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400\">With this insight, our experts define clear performance goals and outline a tailored service approach that aligns with your company\u2019s needs. Whether you require occasional support or continuous system availability, we ensure our recommendations fit your operational environment and strategic direction. By the end of this step, you\u2019ll have a clear idea of what you want from your SAP Application Management Services and the foundation for a smooth and effective partnership.<\/span><\/p>\n                    <\/div>\n                                                        <\/div>\n            <\/div>\n                                                            <div class=\"step-item trans\">\n                                                <div class=\"index\">\n                    <p>2<\/p>\n                <\/div>\n                                <div class=\"step-item-inner\">\n                    <h3>\n                                                Step 2: Select Service Plan &amp; Budget Option                                            <\/h3>\n                    <div class=\"contentPart-textbox width-100 textInput\">\n                        <p><span style=\"font-weight: 400\">Once we know what your goals are, our next step is to help you select a service plan that suits you and your budget constraints. Whether you need constant mission-critical coverage or a \u201cpay as you use\u201d flexible model, we present options: basic plan, enterprise plan, business plan, with dedicated support or hybrid delivery. We assess your total cost of ownership (TCO) so you can compare lowest lifecycle cost with highest service quality. We then tailor the solution to your specific business and ensure its ready for implementation. <\/span><\/p>\n                    <\/div>\n                                                        <\/div>\n            <\/div>\n                                                            <div class=\"step-item trans\">\n                                                <div class=\"index\">\n                    <p>3<\/p>\n                <\/div>\n                                <div class=\"step-item-inner\">\n                    <h3>\n                                                Step 3: Establish Technical Requirements                                            <\/h3>\n                    <div class=\"contentPart-textbox width-100 textInput\">\n                        <p><span style=\"font-weight: 400\">We have a plan. Now, the next step is to define the technical and operational foundations needed for smooth, reliable SAP operations. During this stage, our team works closely with you to align all system requirements, ensuring your SAP environment is optimised for stable performance and compliance. We integrate your systems with our service centre and ticket platform to create clear processes for incident reporting, service requests, and change management. Your dedicated Service Delivery Manager coordinates closely with your IT team to establish smooth communication channels and efficient workflows.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400\">Throughout this process, we make sure compliance and governance standards are met. By the end of this phase, your technical foundation will be fully prepared for a seamless go-live, ensuring consistent performance and long-term reliability within your SAP landscape.<\/span><\/p>\n                    <\/div>\n                                                        <\/div>\n            <\/div>\n                                                            <div class=\"step-item trans\">\n                                                <div class=\"index\">\n                    <p>4<\/p>\n                <\/div>\n                                <div class=\"step-item-inner\">\n                    <h3>\n                                                Step 4: Go-Live &amp; Ongoing Support                                            <\/h3>\n                    <div class=\"contentPart-textbox width-100 textInput\">\n                        <p><span style=\"font-weight: 400\">During initial stabilisation, our team monitors live operations, tracks incidents, problems, changes and optimizes the environment. We provide dedicated support and use management tools to maintain system performance and deliver efficiency and innovation. Through a comprehensive approach, we proactively identify opportunities for streamlining processes and improving resource utilization to ensure business transformation. We regularly review KPIs and provide the latest insights and tailored guidance on SAP. After all, we&#8217;re your trusted partner delivering SAP AMS solutions that are aligned with your specific business needs, not a generic one-size-fits-all.<\/span><\/p>\n                    <\/div>\n                                                        <\/div>\n            <\/div>\n                                <\/div>\n        <div class=\"steps-buttons\">\n                                                                                                                                                                    <\/div>\n            <\/div>\n<\/div>\n\n\n<div id=\"advantages\" class=\"content-row anchortarget trans anchortarget\">\n    <h3 class=\"editorInfo\">#advantages<\/h3>\n<\/div>\n\n    <div id=\"imagetext_textvariation-block_f31c1d4f0d52a3c1ed0e16ea592f0dbb\" class=\"content-row content-row-textvariation background_blue    textvariation\">\n        <div class=\"contentPart-inner\">\n            <div class=\"contentPart-text\">\n                                    <h2 class=\"text-blue content-row-headline trans\">\n                        Your advantages                    <\/h2>\n                                                    <div class=\"subline trans\">\n                        Trust &amp; security: Certified SAP experts at your side                    <\/div>\n                            <\/div>\n                            <div class=\"contentPart-textbox width-50 textInput trans\">\n                    <ul>\n<li><strong>Certified SAP experts<\/strong><\/li>\n<li><strong>24\/7 support for critical cases<\/strong><\/li>\n<\/ul>\n                <\/div>\n                                        <div class=\"contentPart-textbox contentPart-textbox_2 textInput width-50 trans\">\n                    <ul>\n<li><strong>Compliance &amp; Governance Services<\/strong><\/li>\n<li><strong>GDPR-compliant processes and GxP options<\/strong><\/li>\n<\/ul>\n                <\/div>\n                    <\/div>\n                    <\/div>\n\n\n    <div id=\"accordion-block_17bb633f68401fd3bd3afce6445516fc\" class=\"content-row content-row-accordion bg-base accordion\">\n                    <div class=\"contentPart-inner\">\n                <div class=\"accordion-wrapper\">\n                                            <div class=\"accordion-item accordion-item-off trans\">\n                            <div class=\"accordion-titel\">\n                                <h2>\n                                                                            FAQ                                                                    <\/h2>\n                                <img decoding=\"async\" src=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/themes\/ats-orise\/img\/icon-plus.svg\" alt=\"\" class=\"accordion-plus\">\n\n                            <\/div>\n                            <div class=\"accordion-content\">\n                                                                <div class=\"contentPart-textbox width-50 textInput full-width\">\n                                    \n                                                                                                        <\/div>\n                                                            <\/div>\n                        <\/div>\n\n                                            <div class=\"accordion-item accordion-item-off trans\">\n                            <div class=\"accordion-titel\">\n                                <h2>\n                                                                            What are SAP Application Management Services (AMS)?                                                                    <\/h2>\n                                <img decoding=\"async\" src=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/themes\/ats-orise\/img\/icon-plus.svg\" alt=\"\" class=\"accordion-plus\">\n\n                            <\/div>\n                            <div class=\"accordion-content\">\n                                                                <div class=\"contentPart-textbox width-50 textInput full-width\">\n                                    <p>SAP Application Management Services (AMS) encompass the ongoing support, maintenance, and optimization of SAP applications to ensure their stability, seamless performance, productivity, and security.<\/p>\n\n                                                                                                        <\/div>\n                                                            <\/div>\n                        <\/div>\n\n                                            <div class=\"accordion-item accordion-item-off trans\">\n                            <div class=\"accordion-titel\">\n                                <h2>\n                                                                            Why are AMS SAP services important for companies?                                                                    <\/h2>\n                                <img decoding=\"async\" src=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/themes\/ats-orise\/img\/icon-plus.svg\" alt=\"\" class=\"accordion-plus\">\n\n                            <\/div>\n                            <div class=\"accordion-content\">\n                                                                <div class=\"contentPart-textbox width-50 textInput full-width\">\n                                    <p><span style=\"font-weight: 400\">Because SAP systems are critical to business, SAP AMS solutions ensure business continuity, reduce downtime, and support companies in compliance, process optimization, and automation.<\/span><\/p>\n\n                                                                                                        <\/div>\n                                                            <\/div>\n                        <\/div>\n\n                                            <div class=\"accordion-item accordion-item-off trans\">\n                            <div class=\"accordion-titel\">\n                                <h2>\n                                                                            What does \u201capplication support\u201d in CAS include?                                                                    <\/h2>\n                                <img decoding=\"async\" src=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/themes\/ats-orise\/img\/icon-plus.svg\" alt=\"\" class=\"accordion-plus\">\n\n                            <\/div>\n                            <div class=\"accordion-content\">\n                                                                <div class=\"contentPart-textbox width-50 textInput full-width\">\n                                    <p>Application support includes accepting and processing incidents, troubleshooting, and integration with service centers and ticket systems\u2014for fast, traceable solutions in day-to-day business.<\/p>\n\n                                                                                                        <\/div>\n                                                            <\/div>\n                        <\/div>\n\n                                            <div class=\"accordion-item accordion-item-off trans\">\n                            <div class=\"accordion-titel\">\n                                <h2>\n                                                                            What are the advantages of an external AMS service provider?                                                                    <\/h2>\n                                <img decoding=\"async\" src=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/themes\/ats-orise\/img\/icon-plus.svg\" alt=\"\" class=\"accordion-plus\">\n\n                            <\/div>\n                            <div class=\"accordion-content\">\n                                                                <div class=\"contentPart-textbox width-50 textInput full-width\">\n                                    <ul>\n<li>Cost transparency through flexible service models<\/li>\n<li>Access to certified SAP experts<\/li>\n<li>24\/7 support for critical systems<\/li>\n<li>Proactive monitoring and fast response times<\/li>\n<li>Advice on best practices for optimal results<\/li>\n<\/ul>\n\n                                                                                                        <\/div>\n                                                            <\/div>\n                        <\/div>\n\n                                            <div class=\"accordion-item accordion-item-off trans\">\n                            <div class=\"accordion-titel\">\n                                <h2>\n                                                                            Does Orise offer 24\/7 support for critical cases?                                                                    <\/h2>\n                                <img decoding=\"async\" src=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/themes\/ats-orise\/img\/icon-plus.svg\" alt=\"\" class=\"accordion-plus\">\n\n                            <\/div>\n                            <div class=\"accordion-content\">\n                                                                <div class=\"contentPart-textbox width-50 textInput full-width\">\n                                    <p>Yes. For business-critical scenarios, 24\/7 availability is possible\u2014coordinated via the appropriate service plan.<\/p>\n\n                                                                                                        <\/div>\n                                                            <\/div>\n                        <\/div>\n\n                                            <div class=\"accordion-item accordion-item-off trans\">\n                            <div class=\"accordion-titel\">\n                                <h2>\n                                                                            What is the difference between AMS and classic SAP support models?                                                                    <\/h2>\n                                <img decoding=\"async\" src=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/themes\/ats-orise\/img\/icon-plus.svg\" alt=\"\" class=\"accordion-plus\">\n\n                            <\/div>\n                            <div class=\"accordion-content\">\n                                                                <div class=\"contentPart-textbox width-50 textInput full-width\">\n                                    <p>AMS goes beyond pure incident support: it encompasses change management, process consulting, compliance services, strategic optimization, <span style=\"font-weight: 400\">and enhancement to transform your business.<\/span><\/p>\n\n                                                                                                        <\/div>\n                                                            <\/div>\n                        <\/div>\n\n                                    <\/div>\n                        <\/div>\n    <\/div>\n\n\n<div id=\"contact\" class=\"content-row anchortarget trans anchortarget\">\n    <h3 class=\"editorInfo\">#contact<\/h3>\n<\/div>\n\n    <div id=\"textimage-block_d63b247e1531f0afeb0f8ec39f7b6a0b\" class=\"content-row content-row-textimage background_blue  textimage\">\n        <div class=\"contentPart-inner\">\n            <div class=\"contentPart-text width-50\">\n                <h2 class=\"trans text-blue \">\n                                            Your contact person                                                                <span class=\"headline_white\">Levin Kopietz \u00b7 Executive Consultant \/ Lead Competence Center<\/span>\n                                    <\/h2>\n                <div class=\"textInput trans\">\n                                            <p>Rheinwaldstra\u00dfe 38<br \/>\n78628 Rottweil<\/p>\n<p>Tel.: 0741 \/ 17 44 16-600<br \/>\nE-Mail: <span data-teams=\"true\"><a id=\"menur7os\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"mailto:service.de-rot@ats-automation-develop.go-vip.net\/pas\" href=\"mailto:service.de-ROT@ats-automation-develop.go-vip.net\/pas\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link service.DE-ROT@ats-automation-develop.go-vip.net\/pas\">service.DE-ROT@ats-automation-develop.go-vip.net\/pas<\/a><\/span><\/p>\n                                    <\/div>\n                                    <div class=\"btnrow btnrow-light bold trans\"><a href=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/sap\/\" class=\"animateAll\">Back to SAP Solutions Hub<\/a><\/div>\n                                            <\/div>\n            <div class=\"contentPart-image width-50 trans \">\n                                                    <img decoding=\"async\" src=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/uploads\/sites\/38\/2025\/04\/20230130-Levin-Kopietz-383.jpg?w=1024\" alt=\"\" class=\"textbildimg\">\n                            <\/div>\n        <\/div>\n    <\/div>\n\n\n    <div id=\"contactform-block_ff9891ad2306f8d3e95559fc9fa8a4f3\" class=\"content-row content-row-contactform  background_darken contactform\">\n        <div class=\"contentPart-inner\">\n\n            <div class=\"contentPart-text width-100\">\n                                    <h2 class=\"text-blue content-row-headline trans\">\n                        Contact us now                    <\/h2>\n                            <\/div>\n\n            <div class=\"contactform-wrapper trans\">\n                                    <iframe src=\"https:\/\/go.atsautomation.com\/l\/651873\/2025-03-11\/h7r91b\" class=\"form-iframe form-iframe-contactform\"><\/iframe>\n                            <\/div>\n\n        <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":465,"featured_media":0,"parent":22130,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cr_original_post":"15840","_cr_replace_post_id":"","_cr_replacing_post_id":"","footnotes":""},"class_list":["post-15877","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>SAP Application Management Services &amp; Support\u200b \u200b| Orise<\/title>\n<meta name=\"description\" content=\"Maximize uptime and efficiency with SAP application management services from experts, offering tailored support and solutions to optimize your SAP applications.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/sap\/sap-application-management-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SAP Application Management Support\" \/>\n<meta property=\"og:description\" content=\"Maximize uptime and efficiency with SAP application management services from experts, offering tailored support and solutions to optimize your SAP applications.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ats-automation-develop.go-vip.net\/pas\/sap\/sap-application-management-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Orise\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-13T17:15:21+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ats-automation-develop.go-vip.net\/pas\/sap\/sap-application-management-support\/\",\"url\":\"https:\/\/ats-automation-develop.go-vip.net\/pas\/sap\/sap-application-management-support\/\",\"name\":\"SAP Application Management Services & Support\u200b \u200b| Orise\",\"isPartOf\":{\"@id\":\"https:\/\/ats-automation-develop.go-vip.net\/pas\/#website\"},\"datePublished\":\"2025-01-06T13:37:47+00:00\",\"dateModified\":\"2025-11-13T17:15:21+00:00\",\"description\":\"Maximize uptime and efficiency with SAP application management services from experts, offering tailored support and solutions to optimize your SAP applications.\",\"breadcrumb\":{\"@id\":\"https:\/\/ats-automation-develop.go-vip.net\/pas\/sap\/sap-application-management-support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ats-automation-develop.go-vip.net\/pas\/sap\/sap-application-management-support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ats-automation-develop.go-vip.net\/pas\/sap\/sap-application-management-support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ats-automation-develop.go-vip.net\/pas\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"SAP\",\"item\":\"https:\/\/ats-automation-develop.go-vip.net\/pas\/sap\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"SAP Application Management Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ats-automation-develop.go-vip.net\/pas\/#website\",\"url\":\"https:\/\/ats-automation-develop.go-vip.net\/pas\/\",\"name\":\"Orise\",\"description\":\"Unlock your full potential.\",\"publisher\":{\"@id\":\"https:\/\/ats-automation-develop.go-vip.net\/pas\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ats-automation-develop.go-vip.net\/pas\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/ats-automation-develop.go-vip.net\/pas\/#organization\",\"name\":\"Orise\",\"url\":\"https:\/\/ats-automation-develop.go-vip.net\/pas\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/ats-automation-develop.go-vip.net\/pas\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/uploads\/sites\/38\/2025\/04\/cropped-Orise-Circle-Icon-Website-V1-1.png\",\"contentUrl\":\"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/uploads\/sites\/38\/2025\/04\/cropped-Orise-Circle-Icon-Website-V1-1.png\",\"width\":512,\"height\":512,\"caption\":\"Orise\"},\"image\":{\"@id\":\"https:\/\/ats-automation-develop.go-vip.net\/pas\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"SAP Application Management Services & Support\u200b \u200b| Orise","description":"Maximize uptime and efficiency with SAP application management services from experts, offering tailored support and solutions to optimize your SAP applications.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ats-automation-develop.go-vip.net\/pas\/sap\/sap-application-management-support\/","og_locale":"en_US","og_type":"article","og_title":"SAP Application Management Support","og_description":"Maximize uptime and efficiency with SAP application management services from experts, offering tailored support and solutions to optimize your SAP applications.","og_url":"https:\/\/ats-automation-develop.go-vip.net\/pas\/sap\/sap-application-management-support\/","og_site_name":"Orise","article_modified_time":"2025-11-13T17:15:21+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ats-automation-develop.go-vip.net\/pas\/sap\/sap-application-management-support\/","url":"https:\/\/ats-automation-develop.go-vip.net\/pas\/sap\/sap-application-management-support\/","name":"SAP Application Management Services & Support\u200b \u200b| Orise","isPartOf":{"@id":"https:\/\/ats-automation-develop.go-vip.net\/pas\/#website"},"datePublished":"2025-01-06T13:37:47+00:00","dateModified":"2025-11-13T17:15:21+00:00","description":"Maximize uptime and efficiency with SAP application management services from experts, offering tailored support and solutions to optimize your SAP applications.","breadcrumb":{"@id":"https:\/\/ats-automation-develop.go-vip.net\/pas\/sap\/sap-application-management-support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ats-automation-develop.go-vip.net\/pas\/sap\/sap-application-management-support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/ats-automation-develop.go-vip.net\/pas\/sap\/sap-application-management-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ats-automation-develop.go-vip.net\/pas\/"},{"@type":"ListItem","position":2,"name":"SAP","item":"https:\/\/ats-automation-develop.go-vip.net\/pas\/sap\/"},{"@type":"ListItem","position":3,"name":"SAP Application Management Support"}]},{"@type":"WebSite","@id":"https:\/\/ats-automation-develop.go-vip.net\/pas\/#website","url":"https:\/\/ats-automation-develop.go-vip.net\/pas\/","name":"Orise","description":"Unlock your full potential.","publisher":{"@id":"https:\/\/ats-automation-develop.go-vip.net\/pas\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ats-automation-develop.go-vip.net\/pas\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/ats-automation-develop.go-vip.net\/pas\/#organization","name":"Orise","url":"https:\/\/ats-automation-develop.go-vip.net\/pas\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ats-automation-develop.go-vip.net\/pas\/#\/schema\/logo\/image\/","url":"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/uploads\/sites\/38\/2025\/04\/cropped-Orise-Circle-Icon-Website-V1-1.png","contentUrl":"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-content\/uploads\/sites\/38\/2025\/04\/cropped-Orise-Circle-Icon-Website-V1-1.png","width":512,"height":512,"caption":"Orise"},"image":{"@id":"https:\/\/ats-automation-develop.go-vip.net\/pas\/#\/schema\/logo\/image\/"}}]}},"acf":[],"jetpack-related-posts":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-json\/wp\/v2\/pages\/15877","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-json\/wp\/v2\/users\/465"}],"replies":[{"embeddable":true,"href":"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-json\/wp\/v2\/comments?post=15877"}],"version-history":[{"count":34,"href":"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-json\/wp\/v2\/pages\/15877\/revisions"}],"predecessor-version":[{"id":32945,"href":"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-json\/wp\/v2\/pages\/15877\/revisions\/32945"}],"up":[{"embeddable":true,"href":"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-json\/wp\/v2\/pages\/22130"}],"wp:attachment":[{"href":"https:\/\/ats-automation-develop.go-vip.net\/pas\/wp-json\/wp\/v2\/media?parent=15877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}